Our Frequently Asked Questions

FAQs

1How can I buy online?
It’s easy, select one of our products from the range, select the colours, sizes if available and add the to cart’. Once you made your selections, go to cart, subscribe and place the order by paying the item with our safe and secured payment gateway powered by paypal.
2How can I order caricature?
Caricature can be ordered on different products either digital or on an item. Select your product, upload your photo which you’d like a caricature of, select the colours, sizes and any other available options and add it to cart. order by paying the item with our safe and secured payment gateway powered by paypal.
3Is it possible to have more than one caricature on a product?
Yes but it depends on the products. For every product there will be an upload button, which indicates how many you can upload. There is products which you can upload up to 4 photos.
4When I will receive the item?
Once the order is placed and paid for, we will work on it after 24hrs. For caricatures, badges and painting prints will take around 14 business days to be produced – it depends on the volume of orders. For the other products, orders may take up to 5 business days.
5How can I commission a painting?
It’s easy send us your specifications and will send you a quote within 24hrs. A commissioned painting can take up to 1 month to be produced.
6Is delivery for free?
Delivery will be free to the island once you reach the total of €50.00. If not, you need to pick your items from Santa Venera, Malta.
7Do you ship outside Malta?
At the moment we’re not shipping outside the country, but if there is a request we will quote accordingly.
8How can I use promotional codes?
Promotional can only be used one at a time. It needs to be inserted in our cart before you place the order. Once the order is place the promotional codes will not be available.
9Do you accept returns?
No, our shop will not accept any returns. Our items will be made specifically for you since we don’t have available stock.
10Is there any reward point system?
Yes we have. Since we changed our website with more features, we included the reward point system which you can benefit from extra earning after you make your shopping. Here how it works: €1.00 = 10 POINT = €0.10c So for every €1.00 you spent you'll get 10c credit in your account. Once you collect 100 points you can redeem it in your cart and it will get a discount of €1.00 for every 100 points. So start shopping now and earn more discounts!